Privacy & Cookies

Who we are

ALBION HERITAGE MERCHANT RETAIL LIMITED (company number 17322666) is the data controller for personal data collected through this website. Contact: h.evans@albionretail.shop.

What we collect

• Details you give us when you contact us or place an order: name, email address, delivery address, phone number and order details.
• Your email address if you ask to receive updates from us.
• Basic technical information needed to deliver the website securely, such as your IP address, which our hosting provider processes.

How we use it

• To process and deliver orders and handle returns (performance of a contract).
• To answer your enquiries (legitimate interests).
• To send updates you have asked for (consent, which you can withdraw at any time).
• To keep records required by law, such as tax records (legal obligation).

Who we share it with

We share data only with service providers who help us run the business, such as our website host, payment processor and delivery carriers, and only as needed for them to do so. We never sell your personal data.

How long we keep it

Order records are kept for six years for tax and accounting purposes. Enquiries are kept for up to two years. Mailing list data is kept until you unsubscribe.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to processing, and to data portability. To exercise any of these rights, email us. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Cookies

This website does not currently set any cookies for advertising or analytics. If that changes, we will ask for your consent first and update this notice.